Remote Monitoring & Management
smooth performing computers, servers, networks reduce costly downtime
What we do to ensure your business runs smoothly
Avoid Issues
By monitoring your environment and carrying out scheduled maintenance on a regular basis, we can make sure that potential problems are identified and avoided wherever possible.
Resolve Issues Faster
Issues which are not preventable get resolved quicker since we can pinpoint issues with efficiency, your staff will no longer be able to associate technology issues to their productivity.
Eliminate Emergencies
Consistent overview in conjunction with monitoring and maintenance will significantly reduce or eliminate the chances of a catastrophic failure which could bring business to a halt.
Secure & Update
Ensure servers, workstations other vital network equipment have the most recent security patches and updates. Unapplied patches and updates cause risk and threat to security and performance.
Keep you Informed
Receive CIO level views of your network through weekly snapshots and monthly reports of critical indicators and information. We monitor your network and bring attention to potential issues.
Provide Peace of Mind
Avoid disruptions to your business operations while our RMM tool and experts are overseeing your IT Infrastructure and ensuring it is operating smoothly on an ongoing basis.
Reduce Costs
By avoiding issues, speeding up time to resolution and staying on top of your environment, you will reduce your Total Cost of Ownership which will result in increased profits.
The key to a smooth running network is taking a PROACTIVE APPROACH
We know what happens to your business when technology fails. That’s why RMM is at the core of our Managed IT Services. RMM provides 24x7x365 monitoring of servers, workstations and network hardware combined with an automated preventative maintenance component which together ensures optimum uptime for your business.
One of the primary demands of maintaining a computer network is projecting which parts will fail and when. With a proactive approach, we can prevent many network failures from coming to fruition. Incorporating regular and in-depth preventative maintenance with real time monitoring results in reliable and stable IT assets.
The proactive approach of RMM is so effective that our clients experience an almost immediate increase in performance. A consistently maintained IT environment equates to fewer failures, yielding higher productivity and revenue. Concurrently, exposure to security risks is greatly lessened, and stress from unstable IT resources slowly dissipates.
We offer proactive remote monitoring & management for:
Servers (Local and Cloud)
Workstations (Desktops and Laptops)
Network Hardware (Routers & Switches)
Backups (Local and Cloud)
Anti-virus (RMM and other)
Fixing technology issues is more expensive than preventing them. 1MS’s proactive solution is designed to save you money and remove technology headaches through proper systems management.
Our Remote Monitoring performs the following checks:
Physical Memory Health Check
Performance Monitoring Check
Bandwidth Monitoring Check
Physical Disk Health Check
MySQL Check
Event Log Check
Critical Events Check
TCP Service Check
Exchange Store Size Check
WSUS Check
Linux Daemon Check
Disk Encryption Manager Service Check
Backup & Recovery Selected Size Check
Backup Check
Windows Service Check
Web Page Check
NetPath Check
SNMP Check
Drive Space Change Check
MTA Queue Check
Process Check
Package Management Check
Managed Antivirus Update Check
File System Space Change Check
Managed Antivirus Check
Patch Status Check
Failed Login Check
Disk Space Check
PING Check
Script Check
Event Log Check
File System Space Check
Core functions of RMM:
24x7 Advanced Performance Monitoring
Ensure critical devices which comprise your small or medium sized business IT infrastructure are in good health, operating reliably and at peak performance.
Scheduled Preventative Maintenance
Allows your servers, computers and other crucial network devices to perform optimally, while improving protection and dependability. Automated Security Management and Patch Management.
Monthly Account Management
Our experts review reports and issues that are vital to the ongoing performance of your network. We translate technology into comprehensive terms for you and ensure you are informed.
Security Management
Uses properly designed and implemented security solutions to keep your business protected, including Anti-virus Monitoring and Management and Perimeter level mail Monitoring and Management.
Patch Management
Provides Windows servers, desktops and laptops with the most up-to-date security patches and updates available, facilitating performance optimization and minimizing security vulnerabilities.
Network Operations Centre
Our team is available to address your support needs, delivering support via remote control and actively monitoring your IT systems for indicators which have the potential to cause critical errors or failures.
With our RMM, you get an IT partner, not just a provider.